Accompaniment / Technical support

Our Helpdesk service is at your disposal to process your technical intervention requests.

To benefit from this service, it's very simple:

1. you subscribe online to a pack of intervention hours
2. when you have support requests, you send them to us by email on helpdesk@rainbow-studio.net or via the shared Monday board
3. we process your request and count the time spent on your pack of hours.
4. we send you regularly or on request a statement of your available time.
5. when your pack of hours is used up, you can renew it online.

Details!

• The more specific your requests are, the less time we spend! Think about it by checking your request carefully before sending it to us.